Q. Is staff training planned and documented?

on November 13, 2014 .

Induction training is given to all staff upon commencement of employment with Chiltern. The programme includes health and safety issues, company hygiene rules and operational procedures inline with the companies HACCP procedures.

Guidance notes in the form of an induction booklet are issued to all staff for their retention and to refer to at any point.

All warehouse staff are trained, tested and certified by in house trainers/examiners on the use of mechanical manual handling equipment.

FLT (reach and counterbalance) training and testing is carried out by external contractors at regular intervals and refresher training is carried out on an annual basis. Training records are kept on personnel files and are maintained and updated on a regular basis.